Booking

Booking Guide

We look after every detail for your cycling holiday

After 28 years of organising cycling holidays to the Grand Tours we help you with every step to get the most out of your travel with us. Whether it is a Grand Tour, Bespoke cycling holiday or another UCI World Tour event, we look after every detail to ensure you have the best experience possible. From the time you book through to every daily detail, we communicate what is required of you.

We know that you will have a lot of questions like:

  • How do I book?
  • What do I pack?
  • How much training is required?

Before your trip starts, we send you the relevant information when you need it the most.

Booking on a trip

Booking one of our trips is easy

  • Click on the Book Now button at the bottom of the trip web page and indicate the number of spots you would like
  • Complete the Checkout process to send your contact details to us and we will confirm your booking
  • You may pay by credit card or direct deposit. If paying by direct deposit you will receive an email with our bank details.

Once we have received the deposit we will send you a receipt with an email confirmation. 

We highly recommend that you have a travel insurance policy in place as soon as you have paid your deposit.

Once I have booked, what next?

We collect your details at key planning periods in the lead up to your trip.

We appreciate that completing forms and surveys can be a hassle, so our online forms only take you a few minutes to complete.

120 days before trip start

Clothing, Fitness and Dietary

  • Our clothing orders are finalised 12 weeks before your trip starts
  • We need your specific medical and dietary requirements
  • We roster staff according to ability of riders
  • We try and pair guests with a suitable guest if they are sharing
  • We only pair guests with the same gender
  • Your contact person in case of an emergency
120 days before trip start
30 days before trip start

Travel Details

  • Your should have all of you arrival and departure plans finalised... If not, best to get cracking!
  • We finalise our logistics for your collection
  • If you're bringing a bike, tell us the type of bike bag you have
  • We monitor any connection delays on the day of your arrival
30 days before trip start

Would you like a hire bike?

120 days before trip start

Early Bird

    Worried about travelling with your own bike? We have an extensive fleet of hire bikes. Request bike hire at time of booking
  • Select bike hire options when completing initial booking.
  • We will provide a link to our bike hire Reservations page
  • Complete the bike hire measurement form
  • We will confirm your hire bike once we have your measurements
    • We required your measurements to guarantee your hire bike.
120 days before trip start
Before Final Invoice

Unsure at time of booking

  • Worried about travelling with your own bike?
  • We need your specific medical and dietary requirements
  • We roster staff according to ability of riders
  • We try and pair guests with a suitable guest if they are sharing
  • We only pair guests with the same gender
  • Your contact person in case of an emergency
Before Final Invoice

What information will I receive?

At time of booking

Guest Information Booklet - Part 1

  • Training information to help you prepare
  • Organisation of rides on your trip
  • Validate your travel insurance policy
  • Stay connected on Instagram and Facebook
  • Plan your arrival and departure
  • Check the validity of your passport
At time of booking
110 days before trip start

Draft Invoice

  • A confirmation of your booking plus your inclusions such as bike hire, additional accommodation pre and post trip
  • Validate each line item and request bike hire or additional extras to your booking if required
110 days before trip start
100 days before trip start

Final Invoice

  • Final payment is due 90 days before your trip starts
  • Finalise your arrival and departure plans
100 days before trip start
90 days before trip start

Final Payment

  • Pay final invoice
  • Validate your travel insurance policy
  • Finalise your arrival and departure plans
90 days before trip start
60 days before trip start

General trip update

  • Special offers from our partners
  • Information on accessing photos during your trip
  • Finalise your arrival and departure plans
60 days before trip start
30 days before trip start

Guest Information Booklet - Part 2

  • Daily itinerary information
  • Using ride maps
  • Packing checklists
  • Foreign money and trip inclusions
  • Travel insurance
  • Staying connected and photo sharing
  • Finalise your arrival and departure plans
30 days before trip start
14 days before trip start

Detailed Itinerary and Ride Files

We are always checking road conditions for our ride routes. Most events release special event road closures and specific route details only 4 to 6 weeks before the event.
  • A final set of maps
  • Electronic copy of your itinerary
  • Download the ride maps
  • Grab a coffee and read your itinerary
14 days before trip start
10 days before trip start

Final Arrival Details

  • A detailed map of the meeting points for collections
  • Staff contact numbers in case of delays
10 days before trip start
Near the start of your trip

Photo Sharing Link

  • A link to share photos with other guests
  • Tag us on your Instagram and Facebook posts
Near the start of your trip