Booking Guide
After 28 years of organising cycling holidays to the Grand Tours we help you with every step to get the most out of your travel with us. Whether it is a Grand Tour, Bespoke cycling holiday or another UCI World Tour event, we look after every detail to ensure you have the best experience possible. From the time you book through to every daily detail, we communicate what is required of you.
We know that you will have a lot of questions like:
- How do I book?
- What do I pack?
- How much training is required?
Before your trip starts, we send you the relevant information when you need it the most.
Booking on a trip
Booking one of our trips is easy
- Click on the Book Now button at the bottom of the trip web page and indicate the number of spots you would like
- Complete the Checkout process to send your contact details to us and we will confirm your booking
- You may pay by credit card or direct deposit. If paying by direct deposit you will receive an email with our bank details.
Once we have received the deposit we will send you a receipt with an email confirmation.
We highly recommend that you have a travel insurance policy in place as soon as you have paid your deposit.
Once I have booked, what next?
We collect your details at key planning periods in the lead up to your trip.
We appreciate that completing forms and surveys can be a hassle, so our online forms only take you a few minutes to complete.
Clothing, Fitness and Dietary
- Our clothing orders are finalised 12 weeks before your trip starts
- We need your specific medical and dietary requirements
- We roster staff according to ability of riders
- We try and pair guests with a suitable guest if they are sharing
- We only pair guests with the same gender
- Your contact person in case of an emergency
Travel Details
- Your should have all of you arrival and departure plans finalised... If not, best to get cracking!
- We finalise our logistics for your collection
- If you're bringing a bike, tell us the type of bike bag you have
- We monitor any connection delays on the day of your arrival
Would you like a hire bike?
Early Bird
Worried about travelling with your own bike? We have an extensive fleet of hire bikes. Request bike hire at time of booking
- Select bike hire options when completing initial booking.
- We will provide a link to our bike hire Reservations page
- Complete the bike hire measurement form
- We will confirm your hire bike once we have your measurements
We required your measurements to guarantee your hire bike.
Unsure at time of booking
- Worried about travelling with your own bike?
- We need your specific medical and dietary requirements
- We roster staff according to ability of riders
- We try and pair guests with a suitable guest if they are sharing
- We only pair guests with the same gender
- Your contact person in case of an emergency
What information will I receive?
Guest Information Booklet - Part 1
- Training information to help you prepare
- Organisation of rides on your trip
- Validate your travel insurance policy
- Stay connected on Instagram and Facebook
- Plan your arrival and departure
- Check the validity of your passport
Draft Invoice
- A confirmation of your booking plus your inclusions such as bike hire, additional accommodation pre and post trip
- Validate each line item and request bike hire or additional extras to your booking if required
Final Invoice
- Final payment is due 90 days before your trip starts
- Finalise your arrival and departure plans
Final Payment
- Pay final invoice
- Validate your travel insurance policy
- Finalise your arrival and departure plans
Preparing for your tour
- Guest information Booklet - Part 2
- Using ride maps
- Packing checklists
- Foreign Money and trip inclusions
- Travel insurance
- Staying connected and photo sharing
- Finalise your arrival and departure plans
Detailed Itinerary and Ride Files
We are always checking road conditions for our ride routes. Most events release special event road closures and specific route details only 4 to 6 weeks before the event.
- A final set of maps
- Electronic copy of your itinerary
- Download the ride maps
- Grab a coffee and read your itinerary
Final Arrival Details
- A detailed map of the meeting points for collections
- Staff contact numbers in case of delays
Photo Sharing Link
- A link to share photos with other guests
- Tag us on your Instagram and Facebook posts
