Reservation Conditions

COVID-19 POLICY

We know you are looking forward to your amazing trip and travel during “Covid-19 times” can be uncertain given changing travel requirements. In the case we are required to postpone a Tour / Trip due to Covid-19 travel restrictions we will offer a Credit for Future Tours / Trips. By postponing instead of canceling we are all supporting the people and communities that rely on tourism for their livelihoods. We’ll convert your booking to credit for a future trip.

We understand and share your disappointment, and we promise we’re here for you now, and when this passes.

COVID-19 SAFETY ON TOUR

• Vaccination: Check your departure and return requirements for your country of residence
• Health Questionnaire: All staff and guests must complete a pre-travel questionnaire prior to the start of the trip
• Safety Measures: Bikestyle Tours complies with the COVID requirements of the local authorities (Tourism and Accommodation, Bike Tours); such as controls for social distancing, cleaning and hygiene, vehicle transport 

All other reservation conditions apply – see Reservation Conditions

DEPOSIT

$1000 Australian dollars (unless otherwise shown).
A reservation is not considered to be finalised until a deposit for the trip is received.

FINAL PAYMENT

Due 70 days prior to the trip departure date.

CANCELLATION POLICY

If for some reason you have to cancel the trip the following deductions will apply.

• From payment of deposit to 100 days prior to trip departure date: 50% loss of deposit
• Between 100 and 70 days prior to trip departure date: 100% loss of deposit
• Less than 70 days prior to trip departure date: 100% loss of trip payment.

TRAVEL INSURANCE

It is a company policy of Bikestyle Tours that all clients travelling with us have adequate travel insurance covering accident, personal injury, loss of luggage and cancellation and should be taken out at the time of booking. Purchase your International Travel Insurance here.

CANCELLATION BY BIKESTYLE TOURS

We may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary. If we cancel your trip, you can transfer amounts paid to an alternate departure date or receive a full refund. In circumstances where the cancellation is due to external events outside our reasonable control, refunds will be less any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights.

LIABILITY

Bikestyle Tours are not liable for personal injury, death, damage to property or other loss whether arising from accident, cancellations, delays or any other matter beyond our control. Participants should insure against all such possibilities.

ALTERATIONS

Bikestyle Tours reserve the right at any time to substitute alternative accommodation or to make any other alteration to the tours which become necessary due to circumstances beyond their control and undertake to inform participants as soon as possible.

TOUR PARTICIPANT

Bikestyle Tours reserve the right to decline, accept or retain any participant as a member of any tour party if his or her conduct is disruptive and affecting the enjoyment of other participants. Bikestyle Tours shall be under no liability for any extra cost incurred by such participant as a result of their doing.

It is also a condition that participants wear an approved bicycle helmet at all times while cycling.

RESERVATION CONDITION UPDATES

We may revise the Terms and Conditions from time to time by updating this posting. The revised terms will take effect when they are posted.